Food Delivery Program
Transportation Program
Eligibility & Cost
Our services are provided to residents of York Region who cannot, because of their financial, physical or mental challenges, travel by conventional transit or taxi. Eligibility for our services will be assessed during an intake.
Delivery services are completely cost free. Routes aims to bridge the gap and ensure that all residents of York Region can access food & promote food security wherever and whenever possible.
To be eligible for the food delivery program, you must obtain a referral from the Food Bank or Community Group/Church that offers the food, who will then connect you with us.
You must also complete an intake with Routes.
Our Partners
Wondering if your local food bank or community group is a partner of ours? Here is a list of our current partners!
(last updated February 2025)
Please note that the times listed are when our drivers pickup the food. Drivers make multiple deliveries at once so it may take 1-2 hours to complete the run. Times are subject to change.
Booking a Delivery
As a client of our Food Delivery
Program, you can book deliveries from the desired food bank or community group/church. Please note that each organization providing food for these deliveries has their own policy on timing of delivery and minimum wait time between any two deliveries. Please inquire with that organization to determine the rules and regulations on how often you can get food.
When booking a delivery, we will offer the soonest availability for the desired delivery type. These deliveries are often booked well in advanced so we cannot guarantee fast turn-around on last minute orders.
Please know your availability when calling and be prepared to reference future dates and write down delivery appointments.
